Privacy Policy

Effective Date: March 27th, 2026

Controls & Components (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when using our website and related services.

This Privacy Policy applies to information collected through our website, including when you browse the site, submit forms, request an account, log in, place orders, or otherwise interact with us online.

1. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Billing and shipping addresses
• Account request or registration information
• Order details and related transaction information
• Information submitted through contact forms or other inquiries

Information Collected Automatically

When you use our website, we may automatically collect certain technical and usage information, such as:

• IP address and basic browser or device information
• Search activity performed on our website
• Product page clicks and general interaction events
• Session and authentication-related information needed for website functionality

2. How We Use Information

We may use the information we collect to:

• Provide, operate, and maintain our website
• Create and manage user accounts
• Process and manage orders or account requests
• Communicate with you about your account, orders, or inquiries
• Provide customer service and support
• Improve website functionality, search results, and user experience
• Monitor site usage and performance
• Protect the security and integrity of our systems
• Comply with legal obligations and enforce our policies

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support core website functionality, such as maintaining login sessions, securing access to user accounts, and enabling essential site features.

We may also collect limited website interaction data, such as search activity, clicks, and conversion events, to help us understand how the website is used and improve site performance and search relevance.

4. How We Share Information

We do not sell personal information in the ordinary course of our business. We may disclose information only in limited circumstances:

• Service providers and vendors acting on our behalf: We may share information with service providers that help us operate our website or support our business, such as providers of hosting, infrastructure, authentication, search, analytics, communications, or related services. These providers are permitted to use personal information only as reasonably necessary to provide services to us, subject to applicable contractual, legal, or security obligations.
• Business operations: We may share information as reasonably necessary to process orders, respond to inquiries, provide customer service, maintain accounts, or otherwise fulfill requests made through our website.
• Legal compliance: We may disclose information when required to do so by law, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect our rights, property, systems, business, or users.
• Business transfers: We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

5. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain accounts, support business and operational needs, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding the personal information we collect about you, which may include the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before fulfilling certain requests.

8. Third-Party Services and Links

Our website may rely on third-party tools, platforms, or service providers to support functions such as authentication, hosting, search, analytics, communications, and related website operations. We may also include links to third-party websites. We are not responsible for the privacy practices of third-party websites or services except as described in this Privacy Policy.

9. Children’s Privacy

Our website is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above. Your continued use of the website after changes are posted indicates your acceptance of the updated Privacy Policy, to the extent permitted by law.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: